Receptionist
Location: Oakland California
Description: IME Resources is hiring Receptionist right now, this vacancy will be placed in California. Further informations about this vacancy opportunity please give attention to these descriptions. ExamWorks is a dynamic, fast growing global industry pioneer in the health care services sector. Our size, scale and service capabilities, combined with management's vision are transforming the IME industry. We are convinced that the high growth environment, the largest global geographic footprint and most advanced IT platform available differentiates ExamWorks from other IME companies. The company's mission is to rely on the local professional presence, enhance quality of service and improve workflow in the independent medical review process.
ExamWorks offers exceptional career growth opportunities, a competitive compensation! plan, complete benefits package and financial incentive progr! ams. We encourage you to consider this opportunity.
Essential Duties and Responsibilities
- Greets all visitors and examinees and directs them appropriately
- Answers multiple phone lines in a professional and courteous manner. Screens each call by obtaining the callers' name and nature of the call, then routes the call appropriately
- Assist with appointment confirmations and examinee appointment inquiries
- Reviews medical chart to verify examinee name, file number, case type, etc. and adds any additional information on chart appointment sheet prior to examination
- Assists examinee with all required paperwork for completion and ensures placement in the chart
- Routes examinee to exam room, vitals room and/or x-ray room as needed
- When necessary, chaperones examinations with female examinees or as requested by physician
- Maintains an organized flow of examinees per the daily schedule
- Deli! vers incoming faxes, mail and/or packages to the appropriate person upon receipt and processes outgoing mail daily
- Maintains office inventory and places supply orders when needed
- Performs clerical duties such as typing, filing, emailing, and proofreading as required
- Oversees the cleanliness of the lobby and reports any issues or repairs needed to management
- Promotes effective and efficient utilization of clinical resources and supplies
- Protects examinee rights by maintaining confidentiality of personal and financial information at all times
- Participate in various educational and or training activities as required
- Perform other duties as assigned
High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred
- Must possess complete knowledge of general ! computer, fax, copier, scanner, and telephone
- Must be knowledg! eable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
- Must be a qualified typist with a minimum of 40 W.P.M
- Must be able to maintain a quality assurance accuracy of 90%
- Ability to follow instructions and respond to managements' directions accurately
- Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
- Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
- Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently
- Must be able to maintain confidentiality
- Must be able to demonstrate and promote a positive team -oriented environment
- Must be able to stay focused and concentrate under normal or ! heavy distractions
- Must be able to work well under pressure and or stressful conditions
- Must possess the ability to manage and direct change, delays, or unexpected events appropriately
- Demonstrates reliability and abides by the company attendance policy
- Must maintain a professional and clean appearance at all times consistent with company standards.
- Ability to read, analyze and interpret common correspondence and medical records
- Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar
- Ability to respond appropriately and professionally to all inquiries or complaints from customers, regulatory agencies, upper management, and/or members of the business community
- Ability to effectively present information one-on-one, in small groups, and/or to visitors or examinees of the company
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If you were eligible to this vac! ancy, please email us your resume, with salary requirements and a resum! e to IME Resources.
If you interested on this vacancy just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Mon, 17 Feb 2014 18:53:21 GMT