Customer Service Rep II
Location: Rialto California
Description: Veolia Water is at present recruited Customer Service Rep II right now, this job will be placed in California. Detailed specification about this job opportunity kindly read the description below. Provides courteous and efficient customer service and answers more complex or difficult customer inquiries. Provides a variety of administrative support to assigned group.
High school diploma or GE! D plus additional specialized courses or Associates Degree in related field .
At least three years internal or directly related experience with knowledge of departmental function, policies, procedures, terminology and interrelationships. Demonstrates thorough knowledge of Customer service and Billing systems.
Demonstrated ability to independently compose effective written internal or customer communications. Good telephone etiquette.
Accurate typing speed of 50 words per minute. Demonstrates PC skills with MS Word and Excel and has ability to develop spreadsheets and modify formats in order to complete assignments.
Must demonstrate ability to pay close attention to details, and present good planning, organization, and time management skills.
Must demonstrate effective oral and written communication skills with good vocabulary, good grammar and the ability to independently compose routine written communications. Good telephone etiquette.
Must be able ! to handle diverse task simultaneously and work effectively wit! h interruptions and meet or exceed production and quality goals. Ability to handle confidential or sensitive information or issues.
Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Veolia Water.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Fri, 20 Sep 2013 21:00:21 GMT