- Passionate about helping people find love
- Provide sound dating advice when asked by clients over the phone
- Improve date coordination process and schedule dates for clients
- Respond to customers’ enquiries promptly and provide support when needed
- Listen to customer feedback and perform service recovery when necessary
- Able to communicate professionally and confidently with high profile clients
- Provide ad-hoc operational and events support
- Constantly finding new ideas to improve customer's satisfaction
- Excellent communication skills and being able to think fast on your feet is a MUST
- Candidates should possess at least a Diploma or Degree in any field. Business, Marketing, Mass Communication, Psychology or equivalent major is a plus
- Entry level candidate who possess excellent communication skills are encouraged to apply
- Experience in sales, customer service, customer support, account management is a huge plus
- Excellent verbal communication skill with effective listening
- Excellent command of English
- You are diligent and willing to go the extra miles for your clients
- You have high attention to details
- You are flexible and able to adapt to different working style with different types of clients
- You can strive and perform under pressure
- You possess good work ethics and integrity.
Job Type: Full-time
Salary: RM3,500.00 - RM5,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
