Job Summary:
The Assistant, Enrolment/Records ensures client/student centered service while working independently and effectively as a team member performing duties to support review and updates to student accounts, student records, and registration, according to the general policies and procedures of the Registrar’s office.
Reporting to the Manager, Enrolment Services, this position is responsible for providing information on UFV programs, services, admissions and registration policies and procedures, in person, on the phone and by email; performing a wide variety of financial transactions and student record updates, producing official transcripts, and assisting with registration and enrolment to UFV.
For more information, see the Position Description link above.
Qualifications:
Completion of a two (2) year diploma from a recognized post-secondary institution.
Two (2) years related experience.
Knowledge of UFV and the BC post-secondary education system is an asset.
Strong prioritization, planning and organization abilities.
Demonstrated advanced analytical, critical thinking, and complex problem-solving skills.
Well-developed and demonstratable logic and reasoning skills.
Demonstrated ability to work well under pressure.
Excellent organizational skills and ability to set priorities.
Demonstrated ability to pay attention to detail and work with a high degree of accuracy.
Demonstrated ability to take initiative.
Ability to work independently as well as in a team environment.
Demonstrated interpersonal, written, and verbal communication skills.
Ability to exercise sensitivity, tact, and empathy while responding to contentious disputes and requests from students.
Proven professionalism, judgement, and ability to maintain confidentiality.
Ability to work collaboratively with a diverse group of stakeholders.
Demonstrated experience in the use of relational databases and complex computer systems (Ellucian Banner preferred).
Advanced skills in the use of office productivity software.
About UFV:
The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó: lo Tém: éxw (Stó: lo Land; Stó: lo World). In all that we do, UFV strives to support and honour the Stó: lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW — which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.
UFV has four campus locations within the beautiful Fraser Valley in British Columbia. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community, and shape the future of 15,000 students.
Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey as part of the application process. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to careers@ufv.ca . Learn more about our commitment to diversity and inclusion.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.
UFV is committed to the principle of equity in employment.
