The Role
Where you fit in?
The Datacomms Engineer assures the continuous functionality of the Data communication landscape to ensure reliable and secure data network services across Shell central offices and field locations in Nigeria by using the best processes, contracts and effective technologies.
The position provides services to meet the financial and operating performance targets of IT operations within the Nigeria Telecoms Operations Landscape, and across all IT and business functions/teams requiring network integration including Hosting and Storage, PCD, Digitalization, Production and Security.
3rd party connectivity to Shell is a key accountability as well.
This role works with the Datacoms Lead and is essential for IT and the Business success as it provides the information highways for Business data.
What is the Role?
He will work in conjunction with the Datacoms Operations Lead, other services leads and Network designer, to provide services as listed below:
- Ensure predictable network landscape functionality according to design in Shell Nigeria.
- Ensure timely preventive maintenance of network components are carried out across the landscape.
- Ensure continuous network service availability by optimizing utilization of network paths to maintain OLA.
- Establish functional IT network systems that support Shell businesses and functions by minimizing Business Critical Major Incidents and reducing Mean-Time-To-Restore service.
- Supervise and hold contracts used to deliver resilient and cost effective network connectivity.
- Drive configuration management for network systems in Nigeria to ensure dependable disaster recovery.
- Maintain up to date documentation representing the landscape at all times – network drawings.
- Collaborate with other teams (Field Telecoms, Offshore IT, PCD, Hosting & Storage, Security, Collaboration etc.) to ensure continuous maintenance of connectivity requirements.
- Carry out configuration management of all installed networks; management of inventory of Network assets via ServiceNow; effect decommissioning of redundant assets, evacuation from site and de-registration from asset register; follow through asset disposal processes as appropriate; be the focal for all change management for networks.
- Ensure Third Party connectivity to Shell network is validated and all IRM requirements are actively embedded.
- Manage integrity of assets; ensure governance processes and physical state of systems in managed Datacoms Room facilities are in top condition.
- Participate in all Telecoms (and related) Project activities associated with connectivity to ensure operational viability and supportability.
- Focal for remediation of all identified vulnerability on data network infrastructure and embedded the learnings in the network policy and processes to keep the landscape safe from negative Cyber activities.
- Be the technical focal for handover of all Network related services and components delivered by projects.
What We Need from You?
- Minimum Education or Certification: Minimum of 4-year Degree University degree in Computer Science, Applied Sciences or Electrical/Electronics/Communications Engineering, with minimum 10-year experience in Backend IT Infrastructure Support, of which at least 7 years must have been in IT Infrastructure service support specific to Datacoms networks.
- Must be a networking specialist (at least CCNP level), with proven extensive experience in Cisco networks and systems.
- Must have experience of integrating Cisco systems with other platforms - PABXes, Microwave Radio systems, Firewalls and related components (Alcatel, Eclipse, RAD, Juniper, etc).
- Must have extensive Knowledge in provisioning voice services via Cisco infrastructure and secured plant.
- Broad multifaceted stakeholder management - working directly with production assets, MNS ISPs etc.
- Proven record of delivering against stretched targets
- Quite inclined to Team Working.
- Experienced in operational support and demonstrate landscape change management capabilities to achieve target operating model.
- Proven record of delivering against stretched targets
- Good understanding and knowledge of HSSE – should be able to be show past exemplary behaviors in HSSE.
- Skill level experience in contract management will be an advantage
- Skill level experience in budget management will be an advantage
Scam Warning
Shell does not request monetary payments (e.g. insurance policy, visa/work permit, HUET or HSSE training, special job offer, etc.) for employment. Individuals who are interested in opportunities within the Shell Group will find open positions listed on the company websites www.shell.com/careers when available.
Shell does not make use of employment forms; neither does the Company process CVs that have not been submitted through the proper websites: www.shell.com/careers. All successful applicants who receive an offer of employment from Shell would have been required to go through a formal and transparent recruitment process.
To learn more about Shell’s recruitment process please visit our website www.shell.com/careers.
Shell is an Equal Opportunity Employer.
COMPANY DESCRIPTION
An innovative place to work
There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
An inclusive place to work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…
- We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
- We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
- We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
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