Spa Receptionist
Location: Del Mar California
Description: Destination Hotels & Resorts is currently seeking to employ Spa Receptionist right now, this career will be placed in California. Detailed specification about this career opportunity please read the description below. The spa receptionist/coordinator is directly responsible for scheduling guest services, checking in spa guests, issuing locker keys, up keep of all guest areas throughout the day, maint! ain fruit and beverage stations, retail /reception area and maintaining a high level of customer service standards.
ESSENTIAL JOB FUNCTIONS
Know front desk operations including reservations systems, filing systems, sales systems and guest check-in procedures
Must possess the skills required to perform various secretarial duties
Greet and welcome all guests coming into the spa
Must be patient, a courteous listener and able to show empathy
Checks in all guests for Spa and Salon appointments
Must provide spa guest with tour of locker room and spa facilities in addition to providing locker keys
Monitor the appointment bookings to insure proper staffing for spa services
When stationed in reservations, monitor the phones, scheduling services and answering questions
To be the initial and complete source of information regarding everything that is available and all procedures to ensure a guest! s comfort.
Handle all the billing for spa services an! d retail
Decisions of a broad nature are made in accordance with general policy and procedures
Required Qualifications
REQUIRED QUALIFICATIONS
Customer Service experience in a hospitality environment preferred.
Clerical skills, typing, filing experience
Computer software skills
Must have good organizational skills and the ability to handle multi-tasking
Must have good telephone etiquette
Must have basic math skills
High school diploma or equivalent
Preferred Qualifications
Prior Spa experience in a hotel/resort enviroment.
Prior retail experience
Prior experience using Spasoft is a plus.
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Destination Hotels & Resorts.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Tue, 09 Jul 2013 03:09:02 GMT