Sales Manager
Location: Beverly Hills California
Description: Tiffany & Co. is at the momment seeking for Sales Manager right now, this occupation will be placed in California. For detail informations about this occupation opportunity kindly see the descriptions. OVERVIEW:
Tiffany & Co….. the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite des! igns and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.
Tiffany employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be.
We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that ! recognizes and rewards excellence in service of this promise. ! For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.
RESPONSIBILITIES:
The Tiffany Sales Manager will effectively lead, develop and support the sales team members of a store to meet and/or exceed sales plans and profitability targets. The Tiffany Sales Manager is a dynamic, attentive and inspiring leader who has mastered relationship building with internal and external clients; someone that could be called a mentor, a teammate, a coach, while setting expectations for unsurpassed customer service. The Sales Manager is the sales leader, an individual that locally builds a climate of the Tiffany Experience and client development by maximizing the performance of motivated, innovative, enthusiastic and engaged employees who are sales plan achievers. The Tiffany & Co. Sales Manager will be accountable for the following Key Accountabili! ties:
Fiscal Accountability- Deliver profit plan sales and profitability targets for the store while ensuring all day to day activities support the key retail strategies and current initiatives in order to drive the success of various types of business.
Tiffany Experience- Foster a store environment of the Tiffany Experience- define, model and hold staff accountable for demonstrating the behaviors that enhance customer engagement, build enduring relationships and represent Tiffany Brand values. Assistant Store Managers are also responsible for coaching all staff members to reinforce Tiffany & Co. training concepts and develop the necessary skills to ensure consistent delivery of the Tiffany Experience.
Business Development- Assess local market opportunities to develop a proactive and effective customer development strategy to drive new customer acquisition, lapsed customer re-engagement, and cultivation of Tiffany Register customers; communicating the clien! t development strategy and the related individual objectives for each m! ember of the branch.
Talent Management- Acquire talent by building a robust internal and external talent pipeline through employee, client and personal networking. Effectively identify and select top talent by using pre-hire assessment reports and interview guides for every hiring decision. Use the Tiffany Onboarding program to ensure a consistent, branded onboarding experience for all new employees; responsible for developing talent by assisting the management team in writing and delivering quarterly performance reviews with members of staff to discuss performance relative to expectations/plans, to identify and leverage strengths, and to close any identified skill gaps through appropriate coaching and/or training. Ensure timely and effective resolution of all significant performance issues by assisting in creation of action plans for underperforming employees.
Creative Visual Merchandising/Merchandising â€" Be aware of all current Creative Visual Merchandising and ! Merchandising directives and ensure their timely implementation; maintaining standards for all creative vehicles in store, including: Windows and vitrines, signage, flowers, holiday dcor.
Security- Responsible for maximizing the physical deterrence and floor presence of the entire security staff and ensure front door coverage by a Tiffany & Co. Security Officer during customer hours.
JOB REQUIREMENTS:Required Qualifications:
Minimum of three years of Sales management experience in retail or luxury retail or relevant customer related experience (i.e. hospitality).
Proven track record in sales generation and managing the achievement of sales results.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Strong verbal and written communication skills.
Superior communication and interperso! nal skills using positive leadership models.
Proven ability and des! ire to work in a fast-paced, changing environment.
Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
Ability to present business strategy to audiences utilizing current technology with strong professional presentation skills.
Through professional presence and behaviors, ability to inspire trust, integrity, influence client and staff members.
Dynamic team player with ability to positively motivate staff and network locally and regionally to build relationships.
Must have authorization to work in the United States or in the country where the position is based.
Preferred Qualifications:
A college/university degree
Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
APPLY DIRECTLY AT OUR WEBSITE
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If you were eligible to this occupation, please email us your resume, with salary! requirements and a resume to Tiffany & Co..
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This occupation starts available on: Mon, 01 Apr 2013 00:25:29 GMT