Screening Officer (Permanent) [Canada]


 

 

Reporting to the Senior Screening Officer, this position will act as the first point of contact at the City of Winnipeg for citizens wanting to contest a by-law penalty notice and will provide screening of all matters under the Municipal By-law Enforcement Act (MBEA). The role of a Screening Officer is to ensure compliance with the requirements of the MBEA and all applicable City of Winnipeg By-laws, maintain a high-level of knowledge of all offences designated under the MBEA to educate the public and conduct hearings in a controlled, professional manner.

This position is highly specialized and technical in nature and requires the incumbent to make sound decisions in a high volume/stressful environment. The incumbent will have independence in the assessment, interpretation and application of municipal by-laws and, within the framework of the MBEA, in their ability to uphold, reduce or cancel administrative penalties up to $1000 in the negotiation of compliance agreements.

As the Screening Officer you will:

  • Conduct review of by-law penalty notices in order to meet the administrative needs of the Municipal By-law Enforcement Act (MBEA) and MBEA Enabling By-law.
  • Maintain compliance with legislative requirements by ensuring that required administrative processes under the Municipal By-law Enforcement Act are followed.
  • Provide information regarding offences under various City of Winnipeg by-laws to ensure members of the public are educated and able to maintain compliance with by-law requirements.
  • Determine compliance agreements with the general public in accordance with City by-laws.

Your education and qualifications include:

  • Bachelor’s Degree in Business or Public Administration, Criminal Justice, Political Science, Law, or an equivalent combination of education, training and experience.
  • Minimum of one (1) year of experience in a related field (litigator, justice/staff justice of the peace, adjudicator, screening officer, or arbitrator)
  • Minimum of one (1) year of experience with the interpretation and application of by-laws, regulations, acts, statues and agreements with the ability to provide written recommendations and guidelines.
  • Experience researching and analyzing technical or complex information and reducing it, in writing, to plain language.
  • Experience working with confidential information.
  • Law or by-law enforcement experience is preferred.
  • Experience with, and proficient in the use of, Microsoft Office applications (Word, Excel, Outlook).
  • Ability to problem solve, exercise sound judgment and discretion to make effective decision.
  • Knowledge of provincial acts and regulations, municipal by-laws and court administrative and judicial functions.
  • Strong interpersonal skills with the ability to establish and maintain effective working relationships with a variety of stakeholders and foster a team environment.
  • Excellent organizational skills with the ability to work under pressure to meet workload demands and deadlines while maintaining accuracy and attention to detail in a fast-paced environment.
  • Ability to perform under pressure in a high stress or emotionally challenging environment.
  • Excellent customer service skills including the ability to effectively deal with people in a professional and diplomatic manner while maintaining composure and decorum during the hearing process.
  • Effective verbal communication skills including the ability to explain complex information and de-escalate emotionally charged situations.
  • Strong written communication skills with the ability to reduce legal jargon to plain language when communicating with the public.

Conditions of employment:

  • The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
  • Prior to commencement of employment, the successful applicant will be required to provide proof of COVID-19 vaccination by providing a Government of Manitoba issued QR code and photo identification.
  • The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
  • A Police Record Check satisfactory to the employer will be required from the applicant(s) or successful candidate(s), at their expense.
  • The successful applicant must maintain a membership in good standing with Canadian Council of Administrative Tribunals (CCAT) – within 3 months.

CORE COMPETENCIES FOR ALL EMPLOYEES OF THE CITY OF WINNIPEG:

  • Citizen & Customer Focus
  • Respecting Diversity
  • Ethics and Values
  • Integrity and Trust
  • Results Oriented

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