£12.00 an hour
Working exclusively with independent schools throughout England, Scotland and Wales, we specialise in creating a fresh and thoughtful food offer that’s uniquely tailored to meet the needs of each.
Established 25 years ago, we are a team of foodies at heart, focused on developing our people and continuously improving our provision of freshly prepared handmade meals, that are both nutritious and delicious, every day.
As an Hospitality Assistant you would be working closely with the Hospitality Supervisor/ Manager based on site in one of our prestigious venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.
As Hospitality Assistant you will build strong relationships with the clients, understanding a brief and executing every detail with continuous quality and a human touch.
Key Responsibilities:
- Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.
- Ensuring presentation is at the forefront of everything you do.
- Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated locations in a presentable manner.
- To be able to work without supervision and take initiative over duties and tasks without being directed.
- To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.
- To work on licenced bars serving alcoholic beverages
- To be able to use coffee machines
- Assist with the ordering and deliveries as required
- Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
- Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
- Ensuring hospitality rooms are left clean and tidy
- Must have a full driving licence, as required to drive company vehicle around site.
- Excellent communication skills, internally and externally.
- Supportive team player.
- Ability to work under pressure.
- Takes the initiative
- To provide excellent customer service.
- The ability to work autonomously or within in a team.
- Being able to adapt to different working conditions
- Always having a positive attitude
- To be able to solve any customer service-related problem.
Additional Information
As an Hospitality Assistant you will benefit from the following:
- On site gym membership for £50 annually.
- Enrolment into the Holroyd Howe pension scheme
- Up to 25 days annual leave, never have to work Bank Holidays and have extended time off over Christmas and other holidays throughout the year.
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into apprenticeships further development
- Meals provided on shift when on site which could equate to the value of approximately £2000 over the year, 2 meals per shift for full time employees.
Holroyd Howe are a well established contract catering company who work exclusively in Independent Schools in Britain,
Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins Holroyd Howe will attend our induction where they learn more about us and be supported throughout their journey with us. We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.
