Please apply ONLY if you are a female candidate and speak Russian fluently.
Responsibilities:
I. Administrative support
Meeting and greeting the clients.
Allocating/assigning technicians to the clients to maintain the optimal workload between technicians.
Timely replying to calls, messages on WhatsApp, Instagram, and Facebook on different subjects.
Scheduling, rescheduling/adjusting the bookings in booking software.
Adjusting online bookings to avoid double bookings.
Schedule optimization
Performing general assistance to the clients, such as explaining the treatments, providing the prices and general information.
Confirming the bookings as per Company guidelines
Recording cash flows (daily spent and sales)
II QC.
Monitoring technician’s work quality and time management.
Daily cleaning Technicians’ workspace, and tools hygiene management.
III Supply management.
Checking the supplies of disposables, retail items together with the technicians and preparing POs.
Household supply management
IV. Client relationships
Communication with the clients during their visit.
Offering coffee/tea and handling other requests.
Follow-up calls, messages as per the Company guidelines.
Complaints management as per the Company guidelines.
V. Sales support
Executing and recording sales transactions.
Upselling – offering clients other services, retail items, packages, informing them about ongoing promotions.
Reminding clients about the referral, loyalty program, and warranty.
Cold calling to the leads.
Info calls and messages to the existing clients (ongoing promotions, new services, changes in the work schedule, upcoming events).
IVI. Content creation
Taking pictures and videos as per content plan and manager’s requests.
Schedule - 2/2 9:30 am to 10:30 pm
Job Type: Full-time 2 years limited contract.
Salary: 370 AED per shift. Depending on the month, there will be 14-16 shifts per month. In case the second admin is on sick leave/vacation, you will be asked to fill extra working days.
Extra bonuses - 10% of retail value sold by you; 7% of tips received by technicians.
Job Types: Full-time, Permanent
Salary: AED5,500.00 per month
Application Question(s):
- Are you a female candidate? We are ladies only salon, no males allowed to work in the salon. Please do not apply if you are a male candidate
Language:
- Russian (Required)
