The Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk operations.
Duties:
- Consistently provide superior Customer Service
- Resolve customer problem/issues in a timely manner
- Influence and direct their work towards customer satisfaction
Qualifications:
- Minimum bachelor's degree in any major
- Proven experience as Customer Service in logistic or shipping company would be preferred
- Fresh graduates are welcomed to apply
- Fluent in SLAs management and their concepts
- Outstanding communication skills
- A team player and highly motivated person
- Willing to be located in Tanjung Priok, Jakarta
- Will be placed under outsourcing 3 months contract
Job Types: Temporary, Contract
Contract length: 3 months
Salary: From Rp4,901,798 per month
Ability to commute/relocate:
- Jakarta: Reliably commute or planning to relocate before starting work (Required)
Education:
- D1-D4 (Required)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English (Preferred)
