FoodSource Transportation Key Account Manager Monterey CA
Location: Monterey California
Description: C.H. Robinson is at present looking to employ FoodSource Transportation Key Account Manager Monterey CA right now, this vacancy will be placed in California. Further informations about this vacancy opportunity please give attention to these descriptions. At C.H. Robinson our roots run deep. In 1905, Charles Henry Robinson started a small produce brokerage tha! t developed the traditions and standards of service that shaped the Fortune 500 Company we are today. As a global provider of multimodal transportation and produce services, we are headquartered in Eden Prairie, MN and operate through a network of more than 10,500 employees with offices in the United States, Canada, Mexico, Europe, Asia, South America, Australia, and the Middle East. We are the largest third party logistics (3PL) company in North America, and our services extend to more than 42,000 customers globally, ranging from other Fortune 500 companies to small businesses in a variety of industries.
Our people are our greatest asset and create a unique corporate culture that has built strong relationships with customers around the world. They execute our tradition of service on a daily basis and take pride in sustaining our dynamic leadership in the transportation logistics industry. You'll feel the energy the moment you step into one of our branches. That en! ergy is what inspires us to find motivated individuals to join! us in our quest to find solutions, develop innovative technology, and provide exceptional service to our customers.
The key account manager will handle all aspects of the relationship between the customer and C.H. Robinson by serving as the primary point of contact to the customer. This position will be responsible for developing a deep understanding of the customer’s organizational needs and business objectives in order to create effective solutions that benefit both the customer and CHRW. This position will also be responsible for working across functions and leveraging the C.H. Robinson network to drive continuous improvements and opportunities to meet the budget needs of the region. Customer Relationship Management - Develop a deep understanding of customer’s current business, industry and supply chain - Stay abreast of customer’s current requirements and anticipate future needs - Forms relationships at varying levels and functions within the customer’s org! anization - Create effective solutions that will bring lasting value to the customer and C.H. Robinson - Conduct business reviews to identify ways to improve service and expand the business Business Management - Drive account profitably through effective management of sales plan execution, supplier relationship management, A/R and A/P, claims, etc. - Apply financial analysis to evaluate strategic choices and identify trends, threats and opportunities - Negotiate beyond price and create profitable agreements between customer and C.H. Robinson Sales Management - Identify opportunities to leverage C.H. Robinson’s full menu of services - Accurately forecast demand to the carrier and/or sourcing groups in order to plan capacity and supply - Stay abreast of competition and industry trends that may impact C.H. Robinson’s value proposition to the customer - Ensure execution of annual sales plan for account Leadership - Champion new ideas and initiatives—challenge “the way it! has always been done†- Establish roles and responsibilities for acc! ount team to ensure customer is serviced satisfactorily - Effectively coach and develop account team members - Maintain a culture of accountability and execution - Create a broad internal network to exchange ideas and rally support for account initiatives - Orchestrate activities across multiple functions on behalf of the customer Strategic Planning - Facilitate all aspects of the annual business planning process for account to include budget, business plan creation, scorecards and plan adjustments - Project necessary resources to efficiently manage overall business - Effectively manage and plan time to ensure both tactical and strategic opportunities are realized - Identify innovating, targeted solutions to satisfy customer’s short-term needs and long-term direction Operations Management - Create thorough implementation plans, including account responsibilities, resource requirements, timeframes, and contingency plans - Effectively manage multiple demands and competing p! riorities to ensure account goals are achieved - Oversee daily operational activities and provide escalated support as necessary. - Develop, communicate and implement SOPs as needed for customer specific requirements Communication - Keep others in own organization well informed of account activities Initiate regular and timely communication with customer contacts that focuses on both tactical and strategic issues - Conduct presentations as needed within the customer organization as well as own organization - At least 3+ years Customer Sales and customer relationship management experience with CHRW or equivalent business experience. - At least 3+ years Carrier/Commodity industry experience with C.H. Robinson or equivalent business experience. Commodity - knowledge in the area of merchandising, procurement, category management and produce department operations are a must. Carrier â€" Knowledge in the area of pricing, seasonality, carrier capacity and multi-modal capabilities ! BA/BS degree preferred - Strong written and oral communication skills -! Excellent project management skills, including the ability to lead, facilitate, influence and organize - Good analytical, sales and negotiating skills with strong attention to detail - Keyboarding skills and computer literacy with spreadsheets, word processing, presentations and other related programs - Proven ability to demonstrate market knowledge, full knowledge of seasonality, buying and selling effectively - Experience in preparing and negotiating customer contracts - Proven ability to generate and implement creative and innovative solutions to problems/opportunities
We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company.
C.H. Robinson Worldwide, Inc. Equal Opportunity / Affirmative Action Employer
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to C.H. Robinson.
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This vacancy starts available on: Wed, 17 Jul 2013 13:16:12 GMT
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