Billing Representative
Location: Sacramento California
Description: UnitedHealth Group is at the momment seeking for Billing Representative right now, this job will be placed in California. More details about this job opportunity kindly see the descriptions. Position Description:
This function is responsible for
medical and ancillary product premium billing.
Positions
in this function interact with customers gathering support data! to ensure
invoice accuracy and also work through specific billing discrepancies. Provide
input to policies, systems, methods, and procedures for the effective
management and control of the premium billing function. Educate customers
regarding the availability of receiving invoices and remitting payments through
online applications. Monitor outstanding balances and take appropriate actions
to ensure clients pay as billed. Manage the preparation of invoices and
complete reconciliation of billing with accounts receivables. May also include
quality assurance and audit of billing activities.
Primary Responsibilities:
Apply cash to Group and Individual Health Insurance and Ancillary accounts
(EFT, Credit Card, Lock Box, and live checks)
Allocate/reconcile applied premium in Billing System
Review Workbaskets prior to billing run for accuracy
Prepare bank deposits for live checks
Validate delinquent premium an! d non-payment of premium reports
Validate commission repor! ts prior to the commission statements being
released
Handle billing related inquiries from Member Services, including
payments over the phone by credit card, reprints of billing statements, and
other resolving other billing or commission related discrepancies.
U nderstand and apply plan concepts to
include
Knowledge of
health insurance concepts related to premium billing, reconciliation and broker
commissions.
Demonstrate
increasing productivity to meet minimum requirements while maintaining quality
standards
Special
projects as required
Educate
external customers/payers on payment options, billing information (e.g., where
to send payment; when invoices are due; information contained on invoices),
and/or services (e.g., eService; Invoice Inquiry), as appropriate
Inform
customers/payers of billing problem/issue findings and resolution as
appropriate
Contact
external customers/payers t! o keep them informed of outstanding balances and
required payment, as appropriate
Collaborate
with internal partners and/or external customers/payers to resolve customer
issues
Provide
requested reports and documents (e.g., invoices; payment histories; etc.)
Create and/or
distribute documentation to inform internal and/or external customers/payers of
new processes, procedures, or general changes to billing operations
Input
information and/or determine appropriate medical codes from relevant resources
(e.g., EMR; physician documentation) in order to generate claims for payment
Ensure
accurate processing and completion of denied claims
Reconcile
discrepancies identified within customer invoices/billing and reports
Demonstrate
understanding of business partners' operations in order to identify appropriate
resources for support and information
Requirements
Requirements:
High! School Diploma or GED
1+ year general office experience using tele! phone and computer
Data Entry/Keyboard skills
Proficiency in MS/Office (Word,
Excel & Outlook/professional) is required
Strong communication skills
both written and oral
Moderate proficiency with computer and Windows PC applications, which
include the ability to learn new and complex computer system applications
Ability to work overtime as
business needs require
Assets:
Previous
experience working in an Accounts Receivable department is preferred
Health Insurance
experience is preferred
OptumHealth is part of the family of
companies that make UnitedHealth Group one of the leaders across most major
segments of the US health care system.
OptumHealth helps nearly 60 million Americans live their lives to the fullest
by educating them about their symptoms, conditions and treatments; helping them
to navigate the system, finance their health care needs and stay on track with
t! heir health goals. No other business touches so many lives in such a positive
way. And we do it all with every action focused on our shared values of
Integrity, Compassion, Relationships, Innovation & Performance.
At OptumHealth, you will perform within an innovative culture that's focused on
transformational change in the health care system. You will leverage your
skills across a diverse and multi-faceted business. And you will make
contributions that will have an impact that's greater than you've ever
imagined.
Diversity creates a
healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a
drug test before beginning employment. In addition, employees in certain
positions are subject to random drug testing.
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Uni! tedHealth Group.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Thu, 04 Jul 2013 17:40:09 GMT