FT Head Teller - Mission Valley Branch, San Diego
Location: San Diego California
Description: Citi is currently seeking to employ FT Head Teller - Mission Valley Branch, San Diego right now, this career will be placed in California. More details about this career opportunity kindly read the description below. Brief Description of the Organization
North America (NA) Consumer Banking: over 30,000 professionals working together to provide consum! ers with credit card, retail banking, wealth management, small business, mortgage and commercial banking and payment products and services. Within North America Consumer Banking, there are three primary business areas, U.S. Consumer and Commercial Banking, Citi Cards, and the newly formed Global Enterprise Payments business.
FT Head Teller - Mission Valley Branch, San Diego
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13026470
Description
Citibank delivers a wide array of banking, lending and investment services to individual consumers, as well as to small businesses. Our U.S. Branch Network is comprised of over 1000 branches across 13 states complemented by 24-7 access to customer service through a network of fee-free ATMs, CitiPhone Banking®, Citibank Online and Citi Mobile. Citibank's products and services cover a wide range of client banking needs including basic banking (checking and savings accounts, investment products), mortgages, small business, commercial banki! ng, investment advisory services, and financial needs and anal! ysis tools to enable Citibank to bring tailored solutions to every client.
Position Summary
:
The Teller, a critical member of the branch team, helps the branch achieve its sales and service goals. The Teller creates and develops a positive relationship with Citi’s clients and delivers solutions by identifying referral opportunities for new products and services based on the customer's financial goals.
The Teller performs efficient and accurate banking transactions while:
Communicating clearly with clients
Making clients feel appreciated
Making it easy to do business with the bank.
Position Responsibilities
:
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Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi
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Executes financial transactions in accordance with bank policies and! procedures while maintaining an acceptable record in daily drawer balancing
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Listens carefully to the client and be willing to assist with any client questions or problems
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Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed
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Shows initiative, empathy and proactivity to prevent and handle problems
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Executes effectively all service and referral routines to deepen client relationships
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Adheres to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
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Proactively educates clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
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Continuously learns new and existing products through sales aids (features, benefits, fees, etc.)
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The information listed within this description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.
NOTE: You may be required to take a timed online assessment once you complete an online profile.
If you need to take the assessment, you will either be directed to do immediately or you will receive an
email with instructions on how to access the assessment within the next few days. Please ensure that
your email address is accurate on our system, and please note that the assessment invitation may
go into your spam folder rather than to your inbox. The assessment will require 45-60 minutes of
uninterrupted time to complete.
Qualifications
Qualifications
Education:
Hi! gh school diploma, GED or equivalent relevant experience (12 months cumulative work experience in a role of similar scope and responsibility) required.
Experience/Skills:
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Open, animated nature, client service orientation and desire to help customers is required
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Retail/sales experience preferred
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Sales, cashier or other money-handling experience desired
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Excellent verbal and written communication skills
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Analytical and problem solving skills
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Basic computer skills
Primary Location
:
NAM-USA-CA-San Diego
Schedule
:
Full-time
Education Level
:
Other
Shift
:
Day Job
Employee Status
:
Regular
Travel
:
No
- .
If you were eligible to this career, please email us your resume, wit! h salary requirements and a resume to Citi.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Tue, 28 May 2013 22:16:37 GMT
Apply FT Head Teller - Mission Valley Branch, San Diego Here