Call Center Traffic Workforce Manager - Costa Mesa, CA (377903)
Location: Costa Mesa California
Description: UnitedHealth Group is in need of Call Center Traffic Workforce Manager - Costa Mesa, CA (377903) right now, this position will be placed in California. For complete informations about this position opportunity please read the description below. Primary Responsibilities: Managing the day-to-day operation of the Workforce Management Real time adherence team Maintain service levels while keeping overtime costs to a minimum Create policies and procedures to standardize specific Workforce management functions Provide support to other members of management, as needed. Co-Lead workforce forecasting, scheduling, and load balancing for call... . If you were eligible to this position, please email us your resume, with salary requirements and a resume to UnitedHealth Group.
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This position starts available on: Sun, 01 Jul 2012 20:47:16 GMT
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